Onala

Terms of Service

Effective Date: September 26, 2025

Welcome to Onala! These Terms of Service (the “Terms”) govern your use of the Onala website (the “Site”) and mobile application (the “App”, together with the Site, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

These Terms are entered into by and between you (“you,” “your,” “user”) and Onala LLC (“Onala,” “we,” “our,” or “us”).

1. Eligibility

  • The Services are not intended for children under 13.
  • If you are under the age of majority in your jurisdiction, you may only use the Services with the consent of a parent or legal guardian.

2. No Medical or Veterinary Advice

The Services provide informational tools only. They are not a substitute for professional medical, veterinary, or nutritional advice. You should consult a qualified professional before making health or diet decisions for yourself or your animals.

3. No Warranties & User Responsibility

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

  • We do not guarantee accuracy, completeness, or reliability of information.
  • We do not warrant that the Services will be uninterrupted, error-free, or free from harmful components.
  • You are solely responsible for your use of the Services and any outcomes or reliance on the information provided.

4. Intellectual Property

All content on the Services, including text, images, logos, graphics, and software, is owned by or licensed to Onala LLC and is protected by intellectual property laws.

  • You are granted a limited, non-transferable, revocable license to use the Services for personal, non-commercial purposes only.
  • You may not copy, reproduce, modify, distribute, sell, or otherwise exploit our content without prior written consent.

5. Privacy

When you use our contact forms, you may provide personal information such as your name and email address. We collect and use this information solely to respond to your inquiries. For details, please see our Privacy Policy.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Onala LLC and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to data loss, personal injury, or reliance on information provided by the Services.
  • In no event shall Onala’s total liability to you exceed the amount you paid to us (if any) in connection with the Services.

7. Indemnification

You agree to indemnify and hold harmless Onala LLC and its affiliates from and against any claims, damages, liabilities, or expenses arising from your misuse of the Services or violation of these Terms.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. Your use of third-party sites is at your own risk.

Some of the links on our Site, including blog posts, may be affiliate links. This means Onala LLC may earn a commission if you click through and make a purchase. We only include affiliate links to products or services we believe may be valuable, but we do not control, endorse, or guarantee any third-party products or services. Your use of third-party websites is at your own risk and subject to their own terms and policies.

9. App Store Terms

If you download the App from an app store (such as Apple App Store or Google Play):

  • These Terms are between you and Onala, not the app store.
  • The app store may impose its own terms, which also apply.

10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on our Site, with a new effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, you can reach us via email [email protected].