Onala

Privacy Policy

Effective Date: September 26, 2025

Onala LLC (“Onala,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website (the “Site”) or our mobile application (the “App,” and together with the Site, the “Services”), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect minimal personal information, and only when you choose to provide it:

  • Contact Information: Your name, email address, and any other details you provide when you use our contact forms or email us directly.
  • Technical Information: Like most websites, our hosting provider may automatically collect log data such as IP addresses and browser type for security and maintenance purposes.
  • Cookies: If we use cookies or analytics tools (e.g., Google Analytics), they may collect non-personal usage data such as page visits and traffic patterns. You can disable cookies in your browser if you prefer.

We do not collect health data, payment information, or create user accounts at this time.

2. How We Use Information

We use the information we collect to:

  • Respond to your inquiries and provide support.
  • Improve the functionality and content of our Site and App.
  • Send you newsletters or updates only if you have explicitly opted in.

We do not sell your personal information.

3. Third-Party Links & Affiliate Links

Our Site or App may include links to third-party websites, including affiliate links. If you click on a third-party link, you will be directed to their site. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, or as required by law. You may request deletion of your personal information at any time by contacting us.

5. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete such information promptly.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of receiving marketing communications at any time.

To exercise these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us via email [email protected].